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SiteSpark

Website care

Your site stays fast, secure, and current — with numbers attached.

A website is not a one-time purchase; it is infrastructure. Our care plans cover hosting, security, daily backups, and a set number of edit hours every month — so you always know exactly what you are paying for and exactly what you get.

What’s included

  • Managed hosting, SSL, and daily backups
  • Security monitoring and core platform updates
  • Uptime monitoring and site health checks
  • Published edit time: 30 minutes on Basic Care, 2 hours on Pro Care, 5 hours on Premium Care
  • Priority support and monthly reporting on Pro and Premium
  • Month-to-month billing — cancel with 30 days’ written notice

How it works

  1. 01

    Pick a tier

    Basic Care, Pro Care, or Premium Care — each states exactly what is included.

  2. 02

    We take over

    Hosting, SSL, backups, and monitoring move to us. Nothing for you to manage.

  3. 03

    Send requests

    Text changes, new photos, updated hours — send them through your client portal and we handle them within your monthly hours.

  4. 04

    Read the report

    Every month: uptime, performance, what we changed, and hours used.

Best for

  • Every SiteSpark build
  • Businesses with an existing site that nobody maintains
  • Owners who never want to think about hosting again

Pricing

Basic Care $129, Pro Care $249, and Premium Care $499 per month — or prepay annually and get 12 months for the price of 10. Care maintains your website; SEO campaigns are sold separately.

Full pricing →

Common questions

Am I locked into a contract?

No long-term contract. Care plans are month-to-month and renew automatically; cancel anytime with 30 days’ written notice. Upgrades are self-serve from your client portal.

What counts as an edit?

Text changes, image swaps, new photos, updated hours or pricing, small layout adjustments — anything within your monthly hours. Larger projects, like a new page or feature, get a separate flat quote before any work starts.

Can you maintain a site you didn’t build?

Usually, yes. We start with a quick audit of how the site is built, then move it onto our hosting and monitoring like any other plan.

What happens if my site goes down?

Uptime monitoring alerts us automatically — usually before you or your customers notice — and we restore from the daily backup if anything is damaged.

Related services

See what care plans looks like for your business.

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